Quick Answer: Is Fax.Plus Safe? Yes. Engineered in Geneva, Switzerland by Alohi SA, Fax.Plus is one of the most heavily audited cloud fax platforms on the market in 2027. It combines ISO/IEC 27001 and SOC 2 Type II certification with 256-bit AES encryption at rest, TLS 1.3 in transit, and HIPAA compliance—while still offering everyday users 10 free fax pages online with no credit card required.
What Is Alohi Fax.Plus?
Founded in Geneva, Switzerland by Alohi SA (the security engineering firm behind Sign.Plus and Scan.Plus), Fax.Plus has grown to over 4 million individual and enterprise users by solving the two biggest frustrations in the online fax industry: predatory subscription traps and outdated interfaces.
Unlike legacy US fax providers that force users to enter a credit card for a "free trial" and make cancellation difficult, Fax.Plus provides an immediate, credit-card-free account with 10 free outgoing pages. When your business needs a dedicated local or toll-free fax number to receive incoming faxes 24/7, upgrades start at $6.99/month with 1-click online plan management.
2027 Pricing Breakdown: How Much Does Fax.Plus Cost?
Below is the complete 2027 Alohi Fax.Plus pricing structure (billed annually; monthly billing is also available with no long-term contract):
| Fax.Plus Plan (2027) | Monthly Price (Annual Billing) | Included Pages / Mo | Overage Rate | Dedicated Fax Number & Key Features |
|---|---|---|---|---|
| Free Plan | $0 (No credit card) | 10 free pages total | $0.20 / page top-up | Send faxes from Web, iPhone, Android, or Gmail; built-in scanner |
| Basic | $6.99 / mo ($8.99 monthly) | 200 pages / mo | $0.10 / page | 1 local fax number, 1 user, send & receive 24/7, email-to-fax |
| Premium | $13.99 / mo ($17.99 monthly) | 500 pages / mo | $0.07 / page | Local or Toll-Free number, free number porting, CSV audit exports |
| Business | $27.99 / mo ($34.99 monthly) | 1,000 pages / mo | $0.05 / page | Up to 5 users included, centralized admin console, Slack integration |
| Enterprise | $79.99 / mo ($99.99 monthly) | 3,000+ pages / mo | $0.03 / page | Signed HIPAA BAA, SAML 2.0 SSO, unlimited users, REST API, data residency |
Is Fax.Plus Safe? Security, Encryption & HIPAA Audit
"Is Fax.Plus safe for sensitive tax, legal, and medical documents?" is one of the most frequent questions we receive from US compliance officers. We audited Alohi's security stack across five technical dimensions:
- 256-Bit AES & TLS 1.3 Encryption: Every fax uploaded or received is encrypted in transit using TLS 1.3 and stored at rest using 256-bit Advanced Encryption Standard (AES). Users can also enable zero-knowledge password encryption on archived files.
- ISO/IEC 27001 & SOC 2 Type II Certified: Independent third-party auditors verify Alohi's information security management system (ISMS) and operational controls annually.
- HIPAA Compliance with Signed BAA: Healthcare providers, pharmacies, and medical billing companies on the Enterprise plan receive a countersigned Business Associate Agreement (BAA), satisfying 45 CFR § 164.312 HIPAA Security Rule requirements.
- Eliminates Hardware Memory Breaches: Because physical office fax machines store unencrypted document images on internal NAND flash drives, moving to Fax.Plus removes local hardware breach vectors entirely.
2027 Comparison: Fax.Plus vs. eFax vs. HelloFax vs. Office Fax Machine
How does Alohi Fax.Plus stack up against legacy online fax services and traditional analog machines in 2027?
| Evaluation Criterion | Alohi Fax.Plus (Winner) | eFax (Legacy Cloud) | HelloFax (Dropbox) | Office Fax Machine |
|---|---|---|---|---|
| Free Tier (No Credit Card) | Yes — 10 Free Pages | No (Card required) | 5 pages only | None ($3,200+/yr TCO) |
| Entry Paid Plan | $6.99 / mo (200 pages) | $24.95 / mo (170 pages) | $9.99 / mo (300 pages) | $45–$65/mo POTS line + supplies |
| HIPAA BAA Available | Yes (Enterprise Plan) | Corporate Quote Only | No standard BAA on base tiers | Fails Security Rule (open tray) |
| Mobile App (iOS & Android) | 4.8/5 Native Scanner App | Basic mobile app | No dedicated mobile fax app | None (Requires physical presence) |
| Google Workspace & Microsoft 365 | Native Add-ons + Email-to-Fax | Email-to-Fax only | Google Drive integration | None |
How to Send Your First 10 Free Pages on Fax.Plus
Testing Fax.Plus takes less than two minutes and requires zero payment details:
- Visit Fax.Plus (10 Free Pages Portal) and sign up with Google, Microsoft, Apple, or your work email.
- Verify your mobile number via SMS code to unlock your 10 free outgoing page credits.
- Click Send Fax, enter the recipient's 10-digit US fax number (or international number across 190+ countries), and attach your PDF or phone scan.
- Click Send and download your timestamped transmission confirmation report once delivered.